Scalability: Cloud-based Phone System vs. On-Premise Phones

23 Jul, 2021
ActaMSPs

How does a cloud-based phone service scale with my business vs. an on-premises phone? If I need to add employees or move/eliminate existing services, how rapidly can I do so without capital investments and a bevy of on-site technicians?

Business needs change quickly for organizations today. Employees leave. Business grows. Positions and departments evolve. As the necessity for available technology “now” increases, the desire for fast, painless scalability is, well, off the scales (so to speak).

With cloud-based services, by and large, scalability is a cinch.

The question is: How does a cloud-based phone service scale with your business vs. an on-premise phone? If you need to add employees or move/eliminate existing services, how rapidly can you do so without capital investments and a bevy of on-site technicians? Let’s take a closer look:

Scalability: On-Premise Phone System

Requires a server called a private-branch exchange (or PBX). Some are scalable (you can add more capacity) and others simply will not scale beyond a certain number of users. In some situations, you have to purchase phone lines in modules, e.g., you buy capacity for 12 users when you only need 9 lines.

Scalability: Cloud Phone System

Scales with your business one user at a time, so you are never paying for users you don’t need. You purchase service for the exact number of users you have. Adding a new employee is as simple as ordering service and plugging in another phone.

Scalability becomes a decisive advantage with a cloud-based phone system. If your organization needs to add 15 users (new employees, departmental changes, or the sales rep just changed his or her mind), doing so is easy and controllable from an admin panel and a few clicks.

In my experience, it can be done in 10 or so minutes.

From support to upgrades, to ultimately phone system uptime, a cloud-based VoIP Phone System can offer clear advantages for your office’s future.

Moving your business phone system to the cloud can offer significant savings and enhanced features that your employees want and reliability your customers expect. Datamax’s CommCare is a signature Unified Communications as a Service (UCaaS) solution that brings cohesion and continuity in the way your organization communicates. Let’s visit to discuss further!